Privacy Policy
BB Distro, LLC (“BB Distro,” “we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (the “Site”) and when you open a wholesale account or otherwise do business with us.
Information We Collect
When you request a wholesale account, submit an inquiry, or work with us as a retail or brand partner, we may collect the following information:
- Name
- Email address
- Phone number
- Business name and business address
- Website URL
- Business type (retailer, brand, or other) and service-related details
- Order, delivery, and account-related information
Cookies
Our Site may use cookies and similar technologies to keep the Site working properly, remember your preferences, and understand how visitors use the Site. Cookies contain no personal data on their own. You can control or disable cookies through your browser settings; some features of the Site may not function correctly if cookies are disabled.
How We Use Your Information
We use the information we collect for the following purposes:
- To open and manage your wholesale account and fulfill orders.
- To send SMS notifications you have agreed to receive during sign-up, such as order updates, new product drops, and regulatory or industry updates.
- To communicate with you about your account, your inquiries, and our services.
- To improve our services and provide better customer support.
- To comply with legal obligations and resolve any disputes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Storage and Security
We implement reasonable security measures to protect your personal information:
- Information is stored on secure servers.
- Access to information is restricted to authorized personnel only.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:
- Service providers who assist us in operating our business and providing our services (such as delivery, payment, and messaging providers), subject to confidentiality agreements.
- Legal authorities when required by law or to protect our rights.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Opt-Out and Your Rights
If you wish to opt out of receiving SMS notifications or other communications from us, reply STOP to any message to opt out, or contact us at info@bb-distro.com. You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at the same email address.
Help and Assistance
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to info@bb-distro.com.
Third-Party Services on This Site
To operate this Site we use service providers that may receive information you submit or basic technical data (such as IP address and browser type):
- Wholesale account form and CRM (reply247 / LeadConnector), which also powers the on-site chat widget.
- Vendor application form delivery (FormSubmit), which emails submissions to BB Distro.
- Web fonts (Google Fonts) and image hosting providers used to display the Site.
These providers process information on our behalf and under their own privacy policies.
Your State Privacy Rights
Depending on where you live — including California, Texas, and other states with consumer privacy laws — you may have the right to: know what personal information we collect and how we use it; access a copy of it; correct inaccuracies; request deletion; and opt out of the sale of personal information, targeted advertising, or profiling.
We do not sell your personal information and we do not share it for cross-context behavioral advertising. We honor Global Privacy Control (GPC) browser signals as a valid opt-out request.
To exercise any of these rights, email info@bb-distro.com or call/text (346) 676-0029. We will verify your request and respond within the time required by law (generally 45 days). You may use an authorized agent. We will not discriminate against you for exercising your rights. If we decline your request, you may appeal by replying to our decision with the subject line “Privacy Appeal”; if you are not satisfied with our response to an appeal, you may contact your state Attorney General.
Age Restriction and Children's Privacy
This Site and our services are intended only for businesses and for individuals 21 years of age or older. We do not knowingly collect personal information from anyone under 21. If you believe a minor has provided us information, contact us and we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Phone (call or text): (346) 676-0029
Email: info@bb-distro.com
Mail: BB Distro, LLC, 9945 Harwin Drive, Suite D, Houston, TX 77036